Privacy Policy

Della Luxury Products takes privacy protection seriously and follows highest standards for it. We value the trust you place in us, please check our privacy policy. Our privacy policy is subject without notice and will be updated here for your reference. This policy does not apply to our business partners, affiliates or third parties if any.

• What user or customer information do we collect?
  1. Contact information such as name, email address, phone number and shipping address.
  2. Your previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history etc. We do not hold banking details such as card number, cardholder name, expiration date and CVV or other information required for internet banking or by payment gateway
  3. Information from optional online surveys, which may include your demographics as well as your product preferences.
  4. Like most leading Internet companies we may use cookies to store data which enables the browser to remember information such as clicked buttons, logging in, or read pages on our site. You can set your browser to notify about cookies, and decide whether or not to accept it.
  5. Your session log captures your navigation within our website, traffic source, IP address, browser type and language, operating system etc.
  6. Information from sites like Facebook, Twitter, Pinterest used to sign in to our website
  7. Your direct communication or email regarding products, orders, transactions or complaints. Please note that the terms of this policy do not apply to reviews, blogs, chat, forums or testimonials etc.

• What does Della use the information for?

  We only collect the information that is required to conduct our business and do not sell or rent this information.

  1. Your contact and shipping details will be sharable with our affiliates and partners involved in product delivery.
  2. We use some information to understand customer behaviour to enable us to offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographical profiles for our business and marketing activities.
  3. The information may be used to inform you about offers, new collections, product launches, your order and shipping details, or promotional content.
  4. Cookies would be used to provide you a customized experience by displaying viewed items, wishlist, add to cart or complimenting products
  5. Your session log and traffic flow will be used understand your interactions with our website and to make improvements, to analyze preferences, buying patterns and behaviour at an aggregate level.
  6. The IP address, traffic sources, user navigation across the site, browser and Operating System information etc. is used to measure overall site performance.
  7. We may use the information for disputes or legal processes; statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud and illegal activity, enforce our terms and conditions; prevent abuse of our services and violation of the rights of third parties or other users.